Bokafy
Making customer interactions and bookings simple through AI.
AI booking assistants that handle customer conversations and appointments by voice and WhatsApp, connected to your calendar and CRM.
Overview
What Bokafy does
Bokafy helps appointment based businesses answer every enquiry and fill their calendar without adding front desk staff. Customers can book by phone or WhatsApp, in a natural conversation, at any hour.
Bokafy checks availability, books, reschedules, or cancels appointments, and records the interaction in your CRM or database, so your team sees every booking in one place.
The problem it solves
Appointment based businesses miss calls and messages while staff are busy, and every missed enquiry is a lost booking.
Built for
- Service businesses
- Clinics
- Salons
- Appointment based businesses
- Customer service teams
Capabilities
Key capabilities
AI booking assistants
Conversational agents dedicated to bookings.
Voice customer interaction
Natural phone conversations with customers.
Appointment scheduling
Availability checks, booking, rescheduling, and cancellation.
Conversational booking workflows
Guided flows that collect what each booking needs.
WhatsApp communication
Bookings and reminders where customers already message.
CRM and database integration
Every interaction recorded in your systems.
Customer interaction automation
Confirmations, reminders, and follow ups.
Example workflows
How teams work with Bokafy
Phone booking
- 1A customer calls the business
- 2Bokafy answers, understands the service needed, and checks availability
- 3The appointment is booked and confirmed
- 4The booking appears in the calendar and CRM
Related capabilities
See Bokafy for your organization.
Request a demo, discuss a pilot, or explore how the product could be adapted to your workflows.